AT&T
recently confirmed that it will end the two-year contract to the consumer on
January 8. The carrier said at the beginning of this week both new as well as
the existing customers should either buy a new phone at retail price or through
AT&T Next, its equipment installed plan (EIP). This move had already been
disclosed last week in an internal document which was sent to employees and
accessed by Engadget.
AT&T’s
decision comes as no surprise. Only one of five customers chose a contract plan
when they signed up with AT&T and upgraded their phones. T-Mobile
completely broke away from the contracts nearly three years ago, and Verizon
suddenly stopped offering contracts to its new customers in August. Sprint has
also constantly been weighing the option to drop contracts completely.
Sprint
CEO Marcelo Claure stated in the Associated Press in September that discounted,
contract phones- including his company’s - amount to a gimmick, a trick. You
make people happy by saying I’m going to give you a free cell phone, but the
customer is actually paying for a more expensive service plan.
Moreover,
AT&T’s statement confirmed the move and notes that its customers are
overwhelmingly choosing AT&T Next rather than signing the contract for
other subsidized phones. AT&T’s new contract policy not only applies to
cell phones but also to various feature phones. However, it doesn’t apply to
business customers under a qualified wireless service agreement, the carrier
confirmed in a prepared statement. In addition, AT&T will continue to sell
tablets, IoT devices and some other devices on contract.
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