Users with a 16 GB iPhone 6 may
have observed that they don’t actually have the entire 16 GB of the storage
space, as mentioned on their phone’s cover. That’s because a part of that space
as was committed by Apple has been consumed up by the phone’s iOS 8 software. Escalating
the broken promise to higher authorities for a fair judgment, two Apple (AAPL,
Tech30) customers in Miami have sued Apple for their contracted storage
capacity.
These customers, who are known to
have filed their lawsuit in a California federal court, are now also looking
for approval to turn their complaint into a class action suit. Both are asking
for an amount more than $5 million as indemnity for damages caused by false
advertising by Apple. The problem has surfaced primarily with the release of
Apple’s new iOS 8 software, which consumes about 3 GB of storage of an iPhone
6. It takes about 19% of the phone’s 16 GB of storage as advertised by the
smartphone manufacturer. As for other devices of Apple, it has been observed
that the iOS 8 software consumes 20% of an iPhone 6 Plus’ storage and 21% of an
iPad’s free space.
The plaintiffs have claimed in
their report that Apple’s misrepresentations and omissions have misled its
customers because the company had omitted material facts that are important for
an average consumer to consider while deciding whether to buy a certain product
or not. Most people try to cope up with the little space in their iPhones by backing
up their photos, videos and other data on cloud services provided by Apple. However,
the plaintiffs claim that too to be a trick of Apple’s to first provide lesser
space on their phones and then sell cloud services such as Apple’s iCloud.
A similar suit was filed against
Apple back in 2007 when angry iPod Nano customers claimed that they were provided
with only 7.45 GB of storage in their 8 GB iPods; however, that case was
ultimately dismissed.
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